Holding Off Reactions

Monish Subherwal Giving Feedback Leave a Comment

“I don’t like it” “It doesn’t make sense!”  “This is sh*t.”

When people react, they can react verbally or non-verbally.  Whether we like it or not, the reaction tells us something about their view of our design.

Great designers when giving feedback, hold off reactions.  When they are asked for feedback, they take some time to slow down and think.

When we react too quickly – we get judgmental and this automatically puts safety at risk.  This can cause the recipient of the feedback to get reactive and defensive themselves and even stop listening to you.

That is the opposite of what you want.

Remember, feedback isn’t about judgement, it’s about refinement.  So slow down.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.