Seek to Understand

Monish Subherwal Giving Feedback Leave a Comment

Once you’ve taken a few breathes, start to ASK QUESTIONS to learn more about how a designer was thinking about the design decisions.  “Why” questions become invaluable for discovering intentions.

Questions like:

  • Curious to know, why did you choose this color?
  • Why did you consider this feature over another?
  • Tell me, why did you go in their direction?

Asking questions like this helps show you CARE about the other person’s hard work.

It helps build rapport and helps set a context for reflecting and exploring the design together.  Showing you are thoughtful about another person’s perspective, is the basis of empathy (a skills set that great designers cultivate).

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