Use language softeners

Monish Subherwal Humility Leave a Comment

Over time I am improving my usage of “language softeners.”  These are etiquette words or phrases that help us communicate openly (and thus less arrogantly or directly).

For example, instead of saying “this is the direction we need to go” it’s sometimes better to say “one direction we may go.”  This allows for flowing dialogue and inclusivity.  Another benefit is that it also doesn’t make you look foolish if your idea was flat out wrong.

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